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Social Media Dilemma: One or two Twitter accounts?

work_2078691_3_flat,550x550,075,f_split-personalitySeparating your identities on Twitter is like pulling your teeth. I am generally reluctant to do either. As a marketing and business development professional and most recently founder of Fashion Vortex, an Italian leather handbags boutique, I have struggled with this decision. I have come to conclude that I cannot use the same Twitter account to talk about social media and Italian leather handbags. Here is why:

  1. I don’t think my social media followers will appreciate tweets about Italian designers and Italian handbags along with my social media tweets on how to use LinkedIn, Twitter, and Facebook to grow their brand. It’s like drinking vodka and wine during the party, don’t you think?
  2. As a small business owner I have to wear many hats. It’s like having a split personality. The person who would tweet to and for other entrepreneurs is different from the person who would speak to fashion lovers. What’s your take?
  3. Good social media practices require that you set a goal for each social media platform that you are using in order to measure results. Otherwise, what’s the point?

Do you have more than one Twitter account? Is this approach working for you?

Feel free to follow me @anamilevskaja or @fashionvortex

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What can B2B community learn from Polyvore.com

Paolo Masi Floral Line clutch

Paolo Masi Floral Line clutch

I came across Polyvore as part of research for my new venture called Fashion Vortex, offering Italian leather handbags directly from selected Italian designers such as Paolo Masi, Bruno Rossi, Ferromoda, and Avorio.  Polyvore has a virtual matching tool that allows people to mix and match clothing, footwear, and accessories from multiple sites and create looks that they can share with the rest of the Polyvore community. According to the site, “the Polyvore community consists of trendsetters, shoppers and aspiring stylists, who create more than 30,000 sets daily and spend an average of 10 minutes on the site per visit. With over 6 million unique visitors and 140 million pageviews per month, Polyvore is the largest fashion community site in the world.” I signed up and and am in process of creating the “Out and about on a sunny spring day” look using one of the Paolo Masi clutches from FashionVortex and footwear and apparel from other online stores. Styling isn’t as easy as it seems!

I couldn’t help but wonder what a great opportunity this concept is in the B2B community where one company can mix and match products and services according to their needs. Of course, there might be system compatibility issues, and legal considerations, and I am sure Polyvore has patented their concept. But still, let me explain what I am thinking.

For example, I am opening a restaurant and would need everything from A to Z to run it. I can browse online and select items for my restaurant and show them to the community, get their feedback and word of mouth advertising. Such tool would not only help me keep track of everything I am ordering, but also allow me to visualize everything as part of the entire restaurant.

Currently, Polyvore is not profitable, although they get some revenue from advertising and contests. It seems to me that it is a matter of time before they get bought out given 6 million unique visitors per month and 1.2 million registered users, me being one of them.

Thanks, Polyvore, for all the fun, and go Fashion Vortex!

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“Add this” tool is not to be missed

As part of my efforts to launch a new e-commerce site Fashion Vortex, dedicated to Italian leather handbags, I hunted down a great tool that I think you, a small business owner, could put to use for your blog or website if you haven’t done so yet. It is called Addthis and takes no more than 2-3 minutes to set up once you have your accaddThisount.  Why use Addthis?

1. It is integrated with 271 sites where your visitors can share your information

2. It allows you to track and analyze the activity of your button

3. It costs $0 to implement.

There is a lot more information on their site if you are interested, e.g. what sites are used most for sharing. Can you guess what the #1 site is? Facebook. The tracking and analysis ability is particularly useful. After all, isn’t social media marketing all about seeing the results once you put so much time into getting your website and/or a blog up and running?

AddtoAny is another option…

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Making Twitter work is no longer a science. Or is it?

twitter-addictsAs I dove into the micro-blogging world of Twitter and experimented with tweets, re-tweeting, and finding information on Twitter, I found after a while that it is quite easy to secure Twitter success if you are ready to:

1. Humanize your presence. Use your name so that people know you are a real person. If you have something to hide, Twitter is not for you. People can feel it based on what they see and read on your profile. Use your photo instead of a cartoon character or an image of a monkey. I found that I avoid following people that don‘t have their photo on Twitter. Do you?

2. Provide useful information on a single topic. Decide what you are best at and twitter about it to build your brand online. Stay true to your subject matter. I found that I lost a ton of followers when instead of social media strategy I brought up “So you think you can dance” show or the tallest buildings in the world. It is OK to once in a while bring up your favorite books, sports, and hobbies, although it may cost you a few followers. Experiment for yourself!

3. Quality over quantity, please. Would you want to get more than 10 e-mails a day from a person that you don‘t know or hardly know? Would you read them all?  You might be perceived as a spammer trying to rack up followers, if you send multiple messages almost at the same time. It is especially true with the RT feature that people use to send multiple tweets.

4. Listen to what others are saying. search.twitter.com is a powerful tool to hear about what is going on with your industry, competitors, partners, customers, and products. Use it! Twitter group allows you to follow anyone you want, and they can’t unsubscribe you from the list.

5. Invite others who provide useful information to you and those who can potentially become customers and/or partners. Don‘t give in if someone you are interested in is not following you, especially if they have more than 1000 followers. They may not have gotten messages you sent them. Try DM (Direct Message). The best way to get noticed on Twitter is to repeatedly promote other people.

6. Participate in a Twitter chat. What can be better than an organized discussion on pr, writing, web design, social media, small business, etc. without leaving the comfort of your room! You can still learn things while being with your family after the long day at work. There is a spreadsheet of Twitter chats that can be used to find a chat based on your interests and needs.

7. Twitter about and at the event. If you are going to a conference, you will want to send a few tweets about it and connect with other participants via Twitter and in person.

8. Manage your time to avoid frustration. Decide how much time to spend and what to accomplish on Twitter prior to logging in.

9. Measure results. I wouldn‘t focus solely on the number of followers. It‘s about knowing what you are using Twitter for – customer service, PR, marketing – and response from your audience.

Anything else? What is your take? What works for you on Twitter? Let me know by posting a comment here or on Twitter @AnaMilevskaja

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